Delivery and Returns Policy

Delivery

We use several different delivery methods depending upon the product bought.
Pallet based delivery is done using a local haulier. Our haulier uses a 5/10 working day delivery window Monday to Friday. All delivery’s must be signed for. Our delivery is free to UK mainland excluding AB,DD,IV,KW,PA 20-78,PL,PH,TD,TQ,TR and islands postcodes.

Otherwise please Call the office on 01773 717840 for delivery prices.

Returns

We are happy to receive back any items which are deemed unsuitable by the customer. The intention to return product must be advised within 7 working days of receipt.
Returns are subject to the following conditions:

  • Upon return, goods will be examined and if applicable, a refund or credit note will be issued less the return carriage cost to Rollstore. Along with the original delivery cost to Rollstore
  • The product to be unused, as new and in sale-able condition.
  • Should the goods be unfit for resale, no refund will be given.
  • Goods will not be accepted back without prior notice.
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Call us for help or advice

01773 717840